DELIVERY TIME & SHIPPING COSTS

  • FREE WORLDWIDE SHIPMENT FOR ORDERS OVER 70 EUROS*.
  • ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A SHIPPING NOTIFICATION FROM UPS.
  • UPS WILL NOTIFY YOU BY EMAIL OR SMS ABOUT YOUR SHIPMENT’S PROGRESS AND ESTIMATED DELIVERY DATE/TIME.
  • THE DELIVERY TIME DIFFERS PER COUNTRY. ONCE SHIPPED THE DELIVERY TIME WILL BE:
    • NETHERLANDS AND BELGIUM: 1 WORKING DAY
    • EUROPEAN UNION: 1-3 WORKING DAYS
    • OUTSIDE THE EUROPEAN UNION: 2-4 WORKING DAYS*

*ITEMS SENT TO AN ADDRESS OUTSIDE OF THE EUROPEAN UNION MAY BE SUBJECT TO CUSTOM FEES, IMPORT FEES AND/OR TAXES. THESE FEES AND COSTS ARE THE SOLE RESPONSIBILITY OF THE CLIENT AND WILL NOT BE REIMBURSED BY MESMO SINCE DAY ONE.

PLEASE NOTE THAT IN CASE THE BUYER REFUSES TO TAKE DELIVERY OR IS NEGLIGENT IN PROVIDING INFORMATION OR INSTRUCTIONS NECESSARY FOR THE DELIVERY, THE PARCEL WILL BE AUTOMATICALLY RETURNED TO THE SELLER. IN THIS CASE THE SELLER WILL CHARGE THE SHIPPING COSTS, DUTY FEES AND TAX FEES TO THE BUYER. THE AMOUNT WILL BE DEDUCTED FROM THE TOTAL AMOUNT OF THE ORDER TO BE REFUNDED TO THE BUYER.

EXCHANGE / RETURN ORDER

EXCHANGES ARE FREE OF CHARGE. PLEASE SEND AN E-MAIL TO ORDER@MESMO1.COM WITH THE EXCHANGE REQUEST AND A RETURN LABEL WILL FOLLOW THE SAME WORKING DAY.

THE BUYER IS ENTITLED TO RETURN THE ORDERED PRODUCT WITHOUT GIVING ANY REASON WITHIN 14 DAYS AFTER RECEIPT OF THE ORDER. THE TERM STARTS FROM THE MOMENT THE ORDER IS RECEIVED BY THE BUYER. THE SELLER WILL ONLY REFUND THE ORDER IF THE RETURNED PRODUCT MEET ALL REQUIREMENTS. THE RETURN SHIPPING COSTS ARE ALWAYS AT THE EXPENSE OF THE BUYER*.

YOU CAN RETURN YOUR ORDER TO THE FOLLOWING ADDRESS:

RETURNS MESMO
STADHUISPLEIN 13, UNIT 307
3012 AR ROTTERDAM
THE NETHERLANDS

*ITEMS RETURNED FROM AN ADDRESS OUTSIDE OF THE EUROPEAN UNION MAY BE SUBJECT TO CUSTOM FEES, IMPORT FEES AND/OR TAXES. THESE FEES AND COSTS ARE THE SOLE RESPONSIBILITY OF THE CLIENT AND WILL NOT BE REIMBURSED BY MESMO SINCE DAY ONE. IN CASE THE BUYER DID NOT PAY FOR THE CUSTOM FEES, IMPORT FEES AND/OR TAXES, THEN THESE COSTS WILL BE DEDUCTED FROM THE REFUNDED ORDER VALUE.